Privacy Policy

A legal disclaimer

Zoomies Anonymous LLC is fully bonded and insured. Our policy covers incidents resulting from negligence—such as accidental injury to a pet in our care or damage to your property caused by one of our team members. In the rare event of theft or intentional damage, our bonding insurance ensures you are protected.

However, we are not liable for injuries, illnesses, or death that occur due to:

Pre-existing medical conditions
Natural causes (e.g., age-related issues or chronic illness)
Unforeseeable events outside our control (e.g., sudden seizures, allergic reactions, or wildlife encounters during a walk)

While we take every precaution to ensure your home is safe and secure, we are not responsible for any property loss or damage due to pre-existing hazards, faulty home systems, or events beyond our reasonable control (e.g., a pet damaging your own belongings, unlocked doors prior to arrival, or power outages).

Privacy Policy - the basics

Effective Date: 07/01/2025

Zoomies Anonymous LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our pet care services.

1. Information We Collect

We may collect the following information:

Name, address, phone number, and email
Emergency contact details
Pet names, health or behavioral notes
Home access information (e.g., keys, codes, security preferences)
Payment information (when applicable)
Service history and communication records
Photos or videos of your pet (with your consent)

2. How We Use Your Information

We use your information to:

Provide and manage our pet care services
Communicate with you about bookings, updates, or emergencies
Improve our services and website
Send occasional promotions or updates (only with your consent)

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your data. Sensitive information, such as keys or access codes, is stored securely and only accessed by authorized team members.

4. Sharing of Information

We do not sell or rent your personal information. We only share your data:

With team members assigned to your pet’s care
With emergency veterinary providers (in the event of a pet emergency)
As required by law or legal obligation

5. Your Rights

You have the right to:

Request a copy of the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for marketing at any time

To exercise these rights, contact us at: info@zoomanon.com.

6. Cookies & Website Tracking

Our website may use basic cookies or analytics tools to understand visitor behavior and improve functionality. You can disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 info@zoomanon.com